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Terms of Service

Effective Date: 2026-01-07

Note: This document is currently available in English only.

Terms of Service

These Terms of Service (the “Terms”) govern access to and use of Dossira’s products and services (the “Service”).

The Service is provided by the Dossira operator identified in the Company Information / Imprint page (the “Provider”).

By creating an account, starting a subscription, or using the Service on behalf of an organization, the organization (“Customer”, “you”) agrees to these Terms.

If you are accepting these Terms on behalf of an organization, you represent that you have authority to bind that organization.

1. Scope and eligibility (B2B only)

  1. The Service is offered for business and professional use. It is not intended for consumer use.
  2. You must be able to form a binding contract under applicable law.

2. Definitions

  • Account Owner / Billing Contact: The person who subscribes and pays for the Service on behalf of the Customer.
  • Authorized Users: The Customer’s employees, contractors, and other users the Customer invites.
  • Guests: External users invited into a workspace by the Customer.
  • Workspace: A controlled area in the Service where Customer Data is stored and shared.
  • Customer Data: Files, text, comments, decisions, and other content submitted to the Service by or for the Customer.
  • Documentation: Any user-facing docs we publish for the Service.
  • Order / Subscription: The plan, billing interval, and limits selected by the Customer.

3. The Service

  1. We provide a secure workspace service for confidential files and decisions, as described in the Documentation.
  2. Features may vary by plan. We may update the Service over time to improve reliability, security, and usability.
  3. The Service may include optional security modes or workspace settings. Customer is responsible for choosing the right configuration for each use case.

4. Customer responsibilities

  1. Administration and access control. Customer controls who is invited, what permissions are granted, and how workspaces are used.
  2. Device and account security. Customer is responsible for keeping devices, browsers, and authentication methods secure and up to date.
  3. Accuracy of information. Customer must keep billing and contact details accurate.
  4. Compliance. Customer is responsible for ensuring its use of the Service complies with applicable laws and professional obligations (including confidentiality duties).

5. Acceptable use

Customer and Authorized Users must not:

  1. use the Service for unlawful, harmful, or fraudulent activity;
  2. upload or transmit malware, or attempt to probe, scan, or test the vulnerability of the Service;
  3. interfere with or disrupt the integrity or performance of the Service;
  4. attempt to gain unauthorized access to accounts, workspaces, or systems;
  5. use the Service to store or transmit content that infringes third-party rights.

We may suspend or restrict access if we reasonably believe there is a violation of these Terms or a security risk, and we will use reasonable efforts to notify the Customer when appropriate.

6. Subscriptions, billing, and taxes

  1. Fees. Customer pays fees according to the selected Subscription.
  2. Renewal. Subscriptions renew automatically at the end of each billing period unless cancelled.
  3. Payment processing. We use third-party payment processors to handle billing. Customer authorizes the Provider and its processors to charge the provided payment method.
  4. Taxes. Fees are exclusive of taxes. Customer is responsible for applicable VAT, GST, and sales taxes.
  5. Non-payment. We may suspend the Service for overdue payments after reasonable notice.

7. Cancellation and termination

  1. Cancel anytime. Customer may cancel the Subscription at any time. Cancellation takes effect at the end of the current billing period unless otherwise stated in the Order.
  2. Termination for cause. Either party may terminate if the other party materially breaches these Terms and fails to cure within [30] days after written notice (or immediately for irreparable breaches such as unlawful use or security compromise).
  3. Effect of termination. Access ends upon termination. Customer is responsible for exporting data prior to termination.

8. Customer Data and content rights

  1. Customer ownership. Customer retains all rights to Customer Data.
  2. License to operate. Customer grants Provider a limited, non-exclusive license to host, process, transmit, and display Customer Data solely to provide, secure, and support the Service.
  3. Data Usage. We do not sell Customer Data. We do not use Customer Data to train general-purpose AI models.

9. Confidentiality

  1. Definition. “Confidential Information” means non-public information exchanged by the parties under these Terms.
  2. Obligations. The receiving party will use Confidential Information only to perform under these Terms and protect it with reasonable care.
  3. Exclusions. Information that is public, independently developed, or lawfully obtained from a third party is not Confidential Information.
  4. Compelled disclosure: if legally required to disclose, the receiving party will (where legally permitted) give prompt notice so the disclosing party can seek protective measures.

10. Security and privacy

  1. We maintain reasonable administrative, technical, and organizational measures designed to protect the Service and Customer Data.
  2. Details about our approach are described in our Security & Privacy documentation, which may be updated over time.
  3. DPA. To the extent applicable (e.g., GDPR), the parties will enter into a Data Processing Agreement (DPA) available at [LINK TO DPA].

11. Support and communications

We provide support according to the Customer’s plan. We may send operational and billing notices to the designated contacts.

12. Intellectual property

  1. As between the parties, the Provider and its licensors exclusively own all rights, title, and interest in and to the Service, including all software, design, and documentation.
  2. Customer may use the Service only as permitted by these Terms.
  3. Customer must not copy, reverse engineer, decompile, or attempt to extract source code except to the extent such restriction is prohibited by law.

13. Third-party services

The Service may interoperate with third-party services. Customer’s use of third-party services is governed by the third party’s terms. We are not responsible for third-party services.

14. Disclaimers

  1. The Service is provided on an “as is” and “as available” basis.
  2. We do not warrant that the Service will be uninterrupted or error-free, or that it will meet all Customer requirements in every use case.
  3. Customer remains responsible for professional judgment, compliance, and whether the Service is suitable for for their specific professional or legal requirements.

Nothing in these Terms excludes warranties that cannot be excluded under applicable law.

15. Limitation of liability

  1. No indirect damages. Neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, business, goodwill, or anticipated savings.
  2. Liability cap. To the maximum extent permitted by law, each party’s total aggregate liability arising out of or relating to these Terms will not exceed the fees paid or payable by Customer to Provider in the [12] months immediately preceding the event giving rise to the claim.
  3. Exceptions. Limits do not apply to payment obligations, confidentiality breaches, IP infringement, or gross negligence/willful misconduct.

16. Indemnification

  1. By Customer. Customer will defend and indemnify the Provider against third-party claims arising from Customer Data or Customer’s use of the Service in violation of these Terms or applicable law.
  2. By Provider. Provider will defend and indemnify Customer against third-party claims alleging that the Service, when used as authorized, infringes that party’s intellectual property rights. Provider may, at its option: (a) modify the Service to be non-infringing, (b) obtain the right to continue, or (c) terminate the affected portion and refund prepaid unused fees for that portion.

Indemnification obligations are subject to prompt notice, cooperation, and control of defense by the indemnifying party.

17. Export controls and sanctions

Customer represents it will not use the Service in violation of export control laws or applicable sanctions regimes.

18. Changes to these Terms

We may update these Terms from time to hint at changes in the Service, law, or operational practice. If changes materially reduce Customer rights, we will provide reasonable notice (for example by email or in-product). Continued use after the effective date constitutes acceptance.

19. Governing law and venue

These Terms are governed by the laws of the country in which the Provider is registered, as identified in the Imprint, excluding conflict of laws rules. Any dispute arising out of or in connection with these Terms shall be exclusively settled by the competent courts having jurisdiction over the Provider’s registered address as stated in the Imprint. Either party may seek injunctive relief in any competent court to protect intellectual property or confidentiality.

20. Miscellaneous

  1. Assignment. Neither party may assign these Terms without the other party’s consent, except to an affiliate or in connection with a merger, acquisition, or sale of substantially all assets.
  2. Subcontractors. We may use subcontractors to provide parts of the Service, consistent with our security and privacy obligations.
  3. Notices. Legal notices must be sent to: le​galdos​siracom
  4. Entire agreement. These Terms (and any document referenced) are the entire agreement and supersede prior discussions.
  5. Severability. If a provision is unenforceable, the remainder stays in effect.
  6. No waiver. Failure to enforce a provision is not a waiver.